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X-ORIGINAL-URL:https://mcanwo.org
X-WR-CALDESC:Events for MCANWO
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TZID:UTC
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TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20231011T120000
DTEND;TZID=UTC:20231011T140000
DTSTAMP:20260425T195538
CREATED:20230714T142522Z
LAST-MODIFIED:20230714T142522Z
UID:110819-1697025600-1697032800@mcanwo.org
SUMMARY:Change Order Bootcamp
DESCRIPTION:CHANGE ORDER BOOTCAMP WITH TROY AICHELE\nThis course teaches the different types of changes that occur on a project\, and how to handle them properly: \n\nChange Order Management Methods\, SOPs (Standard Operating Procedures)\, Documentation\, Risk Management and Notification Strategies\nTypes of Change Order Impacts and Productivity Correction Factors\nSequential Steps and Best Practices in Identifying\, Pricing and Selling Change Orders\n\n\n\n\n\nRecommended Audience: \nConstruction Managers \nProject Managers | APMs \nForeman \nField Leadership \nOCILB – 2.0
URL:https://mcanwo.org/event/change-order-bootcamp/
LOCATION:Virtual
CATEGORIES:Contractor Education,MCA Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231012T160000
DTEND;TZID=UTC:20231012T180000
DTSTAMP:20260425T195538
CREATED:20230720T185056Z
LAST-MODIFIED:20230720T185056Z
UID:110841-1697126400-1697133600@mcanwo.org
SUMMARY:Apprentice Meet & Greet
DESCRIPTION:
URL:https://mcanwo.org/event/apprentice-meet-greet/
LOCATION:MCA of NW Ohio
CATEGORIES:Meetings / Events,Contractor Education
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BEGIN:VEVENT
DTSTART;TZID=UTC:20231018T100000
DTEND;TZID=UTC:20231018T113000
DTSTAMP:20260425T195538
CREATED:20221221T193010Z
LAST-MODIFIED:20230711T140223Z
UID:110350-1697623200-1697628600@mcanwo.org
SUMMARY:October Executive BOD Meeting
DESCRIPTION:
URL:https://mcanwo.org/event/october-executive-bod-meeting/
LOCATION:MCA of NW Ohio
CATEGORIES:Meetings / Events
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231018T113000
DTEND;TZID=UTC:20231018T130000
DTSTAMP:20260425T195538
CREATED:20230710T164607Z
LAST-MODIFIED:20230711T140315Z
UID:110808-1697628600-1697634000@mcanwo.org
SUMMARY:MCA Membership Meeting
DESCRIPTION:
URL:https://mcanwo.org/event/mca-membership-meeting-3/
LOCATION:MCA of NW Ohio
CATEGORIES:Meetings / Events,Contractor Education
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231019T100000
DTEND;TZID=UTC:20231019T120000
DTSTAMP:20260425T195538
CREATED:20230907T181011Z
LAST-MODIFIED:20230907T184133Z
UID:110940-1697709600-1697716800@mcanwo.org
SUMMARY:Bluebeam Overview
DESCRIPTION:Course Title:      Bluebeam Overview \nCredit Hours: 1.0 \nInstructor:          Ginnie Floraday \nThis course is designed for members/contributors of the MCA of NW Ohio and will be offered October 19\, 2023\, from 10:00am – 11:00am. \nBluebeam Overview: \nBluebeam is a software application primarily used in the construction and design industries for digital collaboration\, document management\, and PDF editing. It provides a range of tools and features that streamline the processes of creating\, editing\, sharing\, and reviewing digital documents\, particularly those in PDF format. Architects\, engineers\, and builders use Bluebeam software to finish projects faster\, reduce risk\, and maximize ROI. \nSome key aspects and features of this Bluebeam Product Overview include: \n\nScreen Layout\nNavigation Bar\nEditing and Markups\nManaging Documents\n\nBluebeam has gained popularity in the architecture\, engineering\, and construction (AEC) industries for its ability to streamline document workflows\, reduce paper usage\, and enhance collaboration among project teams. It has become an essential tool for professionals in these fields who rely on accurate and efficient document management and communication during the project lifecycle. \nThis course offers a fundamental introduction to this tool. Upon completion of the course\, you will have the assurance to proceed confidently with the general operations of your business. \nBIO: \n Ginnie Floraday has consulted and taught technology courses for over two decades. Floraday’s primary areas of expertise include corporate training and database development in Microsoft Access. She trains and consults remotely and on-site in various platforms\, including the Microsoft Office Suite\, Blue Beam Revu\, and iOS (iPad\, iPhone). Floraday encourages her clients to explore and use the tools in order to build a more comfortable relationship with the software. \nPlease contact Alex Baker\, abaker@mcanwo.org\, to register. \n  \n 
URL:https://mcanwo.org/event/bluebeam-overview/
LOCATION:Virtual
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BEGIN:VEVENT
DTSTART;TZID=UTC:20231031T090000
DTEND;TZID=UTC:20231031T110000
DTSTAMP:20260425T195538
CREATED:20221228T210150Z
LAST-MODIFIED:20230116T135914Z
UID:110394-1698742800-1698750000@mcanwo.org
SUMMARY:Learn to Manage Customer Hostility
DESCRIPTION:Course Description \nSteve was raised in the mechanical contracting industry and spent over 15 years managing home warranty repairs. He discovered the sooner a problem can be moved to resolution and kept out of the hands of management\, rating services and/or lawyers\, the sooner contractors can move on to service the next customer. His experience and time spent in the field of HVAC work prepared him to be an effective trainer. \nSteve’s course will start with a dramatic\, real-life scenario to provide the audience with a picture of the mindset of the customer. Next\, he will introduce four classic stages of anger and outline what how to address each. \nThe four stages of anger include: \n\nCalm – No resolution needed.\nAnnoyed – Need resolution.\nFrustrated – The customer is asking for the company to bend\, provide more than what is normal.\nFurious – The customer wants to see the company suffer and they do not care how much money and time they must exhaust to get it.  This is caused by an egregious lack of concern on the company’s part.\n\nRealistically\, any person in a company who is answering a phone\, email\, instant message or greeting someone in person needs to understand that customers are classified at level two where stress has already escalated enough to begin communicating with your business. \nEveryone\, including customers\, can move through the four stages of anger. Steve will demonstrate this using many situations to address circumstances leading to each level of anger and verbal tools to seek a resolution. He will teach techniques on how to deal with customers\, provide service technicians and staff with the tools to better deal with each other so no one feels marginalized.
URL:https://mcanwo.org/event/learn-to-manage-customer-hostility/
LOCATION:MCA of NW Ohio
CATEGORIES:Contractor Education,MCA Training
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