MCANWO

MCA Executive BOD Meeting
2024-09-18 10:30 - 11:30, 2024-11-20 10:30 - 11:30 UTC | MCA of NW Ohio

MCA September 2024 Membership Meeting
2024-09-18 11:30 - 13:00

Rigging Recertification
2024-09-23 17:00 - 20:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States
Classes are held at the Piping Industry Training Center.
To schedule class, please contact Ed at 419-666-7482.
Thank you.

WIMI Chapter Meeting
2024-09-25 11:30 - 13:00 | MCA of NW Ohio

Virtual Education - Generating Sales Interest with Powerful Questions
2024-10-02 12:00 - 13:30 | Virtual
To spark a buyer’s interest, a seller must clearly identify needs and offer solutions that solve or create opportunities. This is best achieved with a multi-step questioning mode that uncovers buyer interests, identifies their perspectives, and creates tailored capability statements for each buyer.
Gathering information is arguably the most crucial phase of any sales process. The insights you gain during this stage determine the solutions you propose, how you present them, and the unique value they bring to the customer. This positions you as a trusted advisor rather than just another product vendor.
The Dale Carnegie® Sales Process emphasizes the importance of understanding the need before discussing a solution. This phase is your opportunity to question, listen, and provide valuable advice, laying the foundation for a long-lasting, trust-based partnership.
By completing this module, participants will learn to:

Employ techniques to uncover buyer perspectives and interests.
Ask powerful questions to uncover vital information from buyers.
Generate interest by offering solutions that deliver value.
Establish themselves as trusted advisors.

Competencies Addressed
Primary Competency Categories:

Customer Experience: Fosters a positive customer environment, building loyalty and long-term relationships.
Customer Acquisition: Effectively identifies and converts prospects into loyal, long-term customers.

Related Competency Categories:

Initiative: Takes proactive steps to make things happen, evaluates situations, and implements corrective actions.
Results-Oriented: Demonstrates passion for achieving goals and solving problems.
Interpersonal Skills: Consistently develops strong, lasting relationships both within and outside the organization.
Communication: Practices active listening and supports it with relevant verbal and written communication.

Program hosted by the MCA Affiliate Alliance.
Instructor Bio:
Tri Pham brings enthusiasm, fun, and impact to everything he does. After immigrating to the U.S. in 2005, he embraced the opportunities before him, quickly mastering English and later earning dual degrees in French and International Business. His passion for development is deeply rooted in his desire to help others succeed, believing that an enthusiastic attitude can empower people to become the best version of themselves.
Tri holds a Master’s Degree in Industrial Organizational Psychology from Southern Illinois University, with a focus on organizational development. His interest in leadership and professional growth led him to join Dale Carnegie of Missouri in 2020, where he now serves as a certified senior trainer. Tri leads development programs across various industries, including construction, healthcare, and wholesale distribution. He also finds fulfillment in mentoring and guiding aspiring trainers.
What drives Tri in his career is the profound impact he has on individuals and the connections he makes with people from diverse backgrounds. Outside of work, Tri enjoys spending time with his dog, Roscoe, playing pickleball, and is a big fan of Celine Dion.

Medical Gas Recertification
2024-10-14 17:00 - 20:00, 2024-10-21 17:00 - 20:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States

Medical Gas Recertification - Journeyman Class (PITC)
2024-10-14 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States

MCA Executive BOD Meeting
2024-10-16 14:30 - 15:30

MCA October 2024 Membership Meeting
2024-10-16 15:30 - 16:30 | MCA of NW Ohio

Contractor/Apprentice Meet & Greet 2024
2024-10-16 16:30 - 18:00 | MCA of NW Ohio

NEC NFPA Electrical Code
2024-11-08 09:00 - 14:00 | MCA of NW Ohio

MCA November Membership Meeting
2024-11-20 11:30 - 13:00 | MCA of NW Ohio

Rigging Recertification - Journeyman Class (PITC)
2024-12-03 17:00 - 21:00, 2025-02-03 17:00 - 21:00, 2025-03-25 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States
Please contact the Piping Industry Training Center at 419-666-7482 to schedule.

Backflow Recertification - Journeyman Class (PITC)
2024-12-04 17:00 - 21:00, 2025-01-15 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States

Medical Gas Recertification - Journeyman Class (PITC)
2024-12-11 17:00 - 21:00, 2025-02-24 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States

MCA Holiday Party
2024-12-13 15:00 - 18:00 | Inside The Five, 127 W. 3rd Street, Perrysburg, OH, 43551, United States

NCPWB Chapter 24 Annual Meeting
2025-01-08 11:30 - 12:00 | MCA of NW Ohio

Backflow Certification - Journeyman Class (PITC)
2025-01-20 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States

MCA Annual Membership Meeting
2025-02-19 11:30 - 12:30 | Rosaria’s on Third Street, 135 W 3rd St, Perrysburg, OH, 43551, United States

MCAA National Convention - Toledo Night
2025-03-02 18:00 - 21:00 | The Salt Lick, 18300 FM 1826, Driftwood, TX, 78619, United States

Medical Gas Installation - Journeyman Class (PITC)
2025-03-17 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States

Rigging Certification - Journeyman Class (PITC)
2025-03-17 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States

Virtual Education - NCPWB Update with Ron King
2025-03-21 11:00 - 12:00 | Virtual
National Certified Pipe Welding Bureau (NCPWB)
Join Ron King for a brief overview of the National Certified Pipe Welding Bureau (NCPWB) and how it simplifies welding and brazing qualification practices. Learn how NCPWB’s standardized procedures, compliance support, cost-saving benefits, and national database help contractors improve efficiency, safety, and quality. Don’t miss this opportunity to enhance your welding operations!
About the Speaker:
Ron King – Joined MCAA National Office in April 2024 as Executive Director, NCPWB & WebLEM responsible for welding procedures, welder qualification tracking and labor units for the association. Prior to MCAA, he was employed for 17 years by Trimble MEP as Director of Industry Relations and Business Development. Prior to joining Trimble, he was employed for 17 years by GEM INC, a multi-trade contractor in Northwest Ohio, providing a broad range of industrial construction services. He also participates on the Pipe Fabrication Institute (PFI) Engineering Committee and various ELECTRI International Task forces.
Program hosted by MCAA Affiliate Alliance
Location
ZOOM

Valve Repair Recertification - Journeyman Class (PITC)
2025-04-03 17:00 - 21:00 | Piping Industry Training Center, 7560 Caple Blvd, Northwood, OH, 43619, United States
